6. Create a user on Call Center
Last updated
Last updated
The documentation includes IT Operations and management departments using the functionality to add new users, as well as manage the list of users on the Account.
Create an account for new members without sending an invitation email to activate the account. Members can log in immediately with the created account.
Firstly, First, it is necessary to access the User Administration Page by entering “Settings” → “General setting” → choose “Users”
"Company configuration" -> choose "Users"
After accessing the user configuration page, choose the button “Invite members” → “Add members”.
Enter the information fields on the user creation form, then press the "Create" button
Full name
User (username)
Password
Note: Not applicable to members who already have an account when creating a user.
For cases where the person already has an account or you want to invite them via email, here is the method to invite users:
Step 1: Select the Invite Members option.
Step 2: Enter the email address and click Add.
Step 3: Click the Invite button.
Step 4: The staff member checks their inbox and clicks the link to activate their account.
Note: If you encounter an error message such as:
"Not allowed, your organization has reached the maximum limit of users"
This means the current number of active users has reached the limit. You will need to contact AntBuddy to add more accounts.
Alternatively, you can reduce the number of users by deactivating old accounts following this guide:
