17. Run Template in AntCRM platform

Step 1: At AntCRM, select Settings then click to Template and select Whatsapp Template.

Step 2: Select Add Template button in the top right corner.

Step 3: Input the necessary information, then click Save.

Notes: Entities have a star sign (*), which is the compulsory information to input.

Step 4: After added successfully, select All templates to see Whatsapp Template list

Step 5: At AntCRm Screen, select Leads then click account you want to send to.

Step 6: Then select Whatsapp button as screenshot below.

Step 7: Pop-up Whatsapp will display, select SMS and phone number then click send button.

Step 8: The screen will display the notification of sending successfully.

After that, we wait a minute then customer will receive a new message in their Whatsapp account.