> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/17.-run-template-in-antcrm-platform.md).

# 17. Run Template in AntCRM platform

*Step 1: At AntCRM, select Settings then click to Template and select Whatsapp Template.*

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FC7Z94kEpI47xVtamNNP4%2Fimage.png?alt=media&amp;token=405ac5da-0699-40a5-833a-2b0f7f3ab429" alt=""><figcaption></figcaption></figure>

*Step 2: Select Add Template button in the top right corner.*

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FbNpQ7MqKTjwmbBHpB9Xx%2Fimage.png?alt=media&amp;token=4746336b-2c90-4eac-98ca-368f3e96c0c5" alt=""><figcaption></figcaption></figure>

*Step 3: Input the necessary information, then click Save.*

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FBRrTrnmMGrN29yaQuywO%2Fimage.png?alt=media&amp;token=7c8a0744-921b-4eb2-a3e6-182e18ee69e8" alt=""><figcaption></figcaption></figure>

*Notes: Entities have a star sign (\*), which is the compulsory information to input.*

*Step 4: After added successfully, select All templates to see Whatsapp Template list*

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FOQf63F0AqjruItnE8sWG%2Fimage.png?alt=media&amp;token=b2672df4-adaf-402c-93cd-9799b9a68c56" alt=""><figcaption></figcaption></figure>

*Step 5: At AntCRm Screen, select Leads then click account you want to send to.*

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2Favle5FvOqQDtMDGRJArA%2Fimage.png?alt=media&amp;token=b43afa97-6a8f-4427-9df0-a5ca054694b1" alt=""><figcaption></figcaption></figure>

*Step 6: Then select Whatsapp button as screenshot below.*

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2Fowdk6rU5TTudanxA0tIM%2Fimage.png?alt=media&amp;token=ec0394b4-fb24-4344-85fb-799be671f144" alt=""><figcaption></figcaption></figure>

*Step 7: Pop-up Whatsapp will display, select SMS and phone number then click send button.*

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FuFXO0ByQPfRMjmpzq0WK%2Fimage.png?alt=media&amp;token=b836c958-726f-42aa-8a92-98982ff46f2f" alt=""><figcaption></figcaption></figure>

*Step 8: The screen will display the notification of sending successfully.*

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcIDHin61w3YRUn0ZVpn-_KOOB2h_A1jKXYzf4mOkIBJVVgihqPWePOiQa6_ayi3FF0YA9ii_LcddGe1L_Zwn3DyBzR-Wayefl_OX8MMNPnAySHWXVtO_gciQMOzugIXjjoMmIW6zPgv1YXCa5ivKeq3fyx?key=zHPqzp7sMXFMWyuygOjeHg" alt=""><figcaption></figcaption></figure>

*After that, we wait a minute then customer will receive a new message in their Whatsapp account.*

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FtqeiZdT1yVwhXCq604IT%2Fimage.png?alt=media&amp;token=d977301f-65cf-4720-8346-89de5cdfa996" alt=""><figcaption></figcaption></figure>