> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/17.-run-template-in-antcrm-platform.md).

# 17. Run Template in AntCRM platform

*Step 1: At AntCRM, select Settings then click to Template and select Whatsapp Template.*

<figure><img src="/files/HiTCDasr2j71CJdMgtDR" alt=""><figcaption></figcaption></figure>

*Step 2: Select Add Template button in the top right corner.*

<figure><img src="/files/opSRDpDRkvU9lu0zh6rb" alt=""><figcaption></figcaption></figure>

*Step 3: Input the necessary information, then click Save.*

<figure><img src="/files/DTVHtK7mwFzcgLhCYpjx" alt=""><figcaption></figcaption></figure>

*Notes: Entities have a star sign (\*), which is the compulsory information to input.*

*Step 4: After added successfully, select All templates to see Whatsapp Template list*

<figure><img src="/files/RxuarmEelazsP4PKEpjy" alt=""><figcaption></figcaption></figure>

*Step 5: At AntCRm Screen, select Leads then click account you want to send to.*

<figure><img src="/files/PhrYi3FJO29Mj9AvZ1OH" alt=""><figcaption></figcaption></figure>

*Step 6: Then select Whatsapp button as screenshot below.*

<figure><img src="/files/cAHwsSa0AaqialzPjbqV" alt=""><figcaption></figcaption></figure>

*Step 7: Pop-up Whatsapp will display, select SMS and phone number then click send button.*

<figure><img src="/files/lkLHaRj77he1fnbjKbHh" alt=""><figcaption></figcaption></figure>

*Step 8: The screen will display the notification of sending successfully.*

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcIDHin61w3YRUn0ZVpn-_KOOB2h_A1jKXYzf4mOkIBJVVgihqPWePOiQa6_ayi3FF0YA9ii_LcddGe1L_Zwn3DyBzR-Wayefl_OX8MMNPnAySHWXVtO_gciQMOzugIXjjoMmIW6zPgv1YXCa5ivKeq3fyx?key=zHPqzp7sMXFMWyuygOjeHg" alt=""><figcaption></figcaption></figure>

*After that, we wait a minute then customer will receive a new message in their Whatsapp account.*

<figure><img src="/files/KGMsfC5AVWvuIps45v1e" alt=""><figcaption></figcaption></figure>