> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/11.-setting-response-time-and-pre-expiration-alerts.md). # 11. Setting response Time and Pre-expiration Alerts *This feature allows you to:* * *Set a response deadline for Omni sessions: For example, if set to 30 minutes, and the agent does not respond within 30 minutes, the session is considered overdue.* * *Set a warning before the response deadline expires: For example, if set to 5 minutes, the responsible agent will receive a warning notification 5 minutes before the response deadline expires.* *To set this up, follow these steps:* *Step 1: Go to Settings -> Omni Chat -> Other Settings* *Step 2: Go to Session Configuration -> Config time reply session* *Step 3: Input the Time reply session and Warning time reply session* *Step 4: Select Enable* *Step 5: Scroll to the bottom of the settings page and click “Save” button*