> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/antring-call-center/setting/user-manual-for-antbot-chatbot/2.-the-basic-features-of-antbot-chatbot.md). # 2. The basic features of AntBot Chatbot Access AntBot by upgrading your AntBot plan and access it from your profile
Chatbot interface. Drag and drop nodes to use different functions
Antbot Platform: * Start flow: node to begin the script flow * End flow: node to end the script flow * You can use the 'redirect flow' node to navigate from one script flow to another Antbot: Functional nodes that respond from the bot with different types of messages.
1. First, after dragging the 'start flow' node to the settings panel, click on the 'deploy' node
2. In the 'start flow' node, double-click, select and add the necessary information, for example: * 'AntCRM Account': Select the AntCRM account * 'Flow name': The name of the flow * Pages: Select the page integrated with the CRM * Add condition node: You can select a rule by choosing conditions for the message when the customer sends a message
Enter the keyword and press Enter
Add a 'message' node (to reply with text messages), then add the following information: * Name: Node name (Optional) * Message: Enter the message you want to send back to the customer (you can add multiple message versions by clicking the 'add message version' node
⇒ Enter done to save 4\. Linking and completing the flow * Connect the nodes together using the node connectors
* To end the flow, click on the 'end flow' node, then double-click and select the AntCRM account, and click Done to save
Here is an example of a basic flow for the bot to respond automatically. After making adjustments, click the Deploy node to save (You can connect multiple nodes together to create the script you desire)
Sample result when chatting with the bot based on the above flow script
Additionally, the 'message' node can respond as follows: Example flow script
Next, we need to set up the page, go to the settings section
* Setup details: * First-time greeting message: greeting when the user chats with the page for the first time * Welcome message: node set up for the first conversation, and when clicked, it will start the flow based on the selected flow * Ice breaker: Displays the welcome message again if no messages are sent within 24 hours * Main menu: to add to the message menu with the page
Default flow: used when no matching flow is found
Growth tool: Create URL and QR codes to automatically navigate to the messages via the Page and activate the script flow setup
Broadcasts: Automatically send the selected script flow to all followers of the Page at once
* purpose of this guide is to turn the chatbot on/off based on the flow. * Based on how to create the script flow for the steps above, create the flow script using the Action
* Double-click the Actions * node Click the Add action node * In the Select Action Type section, choose Hand over
* Click the Done node and select ![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FtHgzA6PWf9d0Cw5ZBUpw%2Fimage.png?alt=media\&token=c9fd603c-989e-4a20-a608-6055c51eba25)to save * If you want to add to the Menu, click on Settings
On Facebook, there must be a Start node, select a flow in the Welcome message section (Choose any flow you want
Click on the Edit node in the Main Menu (Please select a Page before setting up)
Click on + Main menu item
Click on the menu you just created, enter a label to add a title for the node, check 'Send flow,' and select the flow created in steps 1-5
Click on the Confirm node to save Go to the Facebook Page and check, the result will be like this