13. Sending Whatsapp SMS Campaign

After successfully creating a new template, you can use the template to send campaigns in 2 ways:

• Method 1:

Step 1: At the AntCRM screen, select the campaign on the left side → click Whatsapp

Step 2: Click “Create campaign” button

Step 3: Select contact who will receive the message → click the continue button

Can import list contacts when clicking on “Import PID list”.

Step 4: Input the necessary information, after that click “Create Campaign” button

Entities	Description
Campaign Name	Input Campaign Name
Description	Input The Campaign Description
Whatsapp Template	Select The Whatsapp Sending Template
Run time	Select the Available Run Time

Step 5: After creating the successful campaign, click “Approve” button to run the campaign

Step 6: Write notes to approve the campaign → click “Continue” button

Step 7: Select “View report” to view the statistics of the campaign

• Method 2: Send individually to each customer as follows

Step 1: At AntCRM Screen, select Leads then click account you want to send template

Step 2: After selecting the customer who need to send the template, click “Whatsapp” button

Step 3: Pop-up Whatsapp will display, choose Whatsapp template that was created previously then click “Send” button

Conversation interface after successfully sending a campaign