> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/instagram-use-guide/3.-manage-chat-with-customers/3.2-view-session-history.md).

# 3.2 View session history

Step 1: Open a session chat: Message/comment

Step 2: Click on icon ![](/files/9AWNmRwhncxzzaAxC6tr) session history

<figure><img src="/files/aAsPaGX9i0HxD1pvwThE" alt=""><figcaption></figcaption></figure>

Session history:

* &#x20;Includes Assignment Type: automatic/manual
* Assigning staff, Assigned staff
* Assignment time

Label update history: Name of staff updating, update time, Label name...

<figure><img src="/files/lJFKLnzDrSsNnHhPIEMS" alt=""><figcaption></figcaption></figure>