9. Session Closure Time

This feature allows the system to automatically check and close sessions after a set period of time from the agent's last message.

Step 1: Click Setting

Step 2: Select Omni Chat

Step 3: Choose the Other Settings

Step 4: Input the desired time, the end-of-session message, and enable the feature

Step 5: Scroll to the bottom of the settings page and click “Save” button