> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/omni-facebook-user-guide/6.-changing-the-session-owner.md).

# 6. Changing the Session Owner

Step 1. View any message/comment.

Step 2: Below the customer's name, there is a line that says 'In charge: Thuan Tran Thi Thu.

Step 3: Click the edit button next to it to change the assigned person.

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FXtcQP9KiYzmV0sJLV1fM%2Fimage.png?alt=media&amp;token=0b807a80-cb91-4e49-8cf9-55bc6fd13847" alt=""><figcaption></figcaption></figure>

Select the Group and Responsible Person, then click Assign.

You can add a note with additional information to help the new responsible person understand the details of the assigned session.

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FG7Yj0Zwo7268dtpNfySd%2Fimage.png?alt=media&amp;token=3d35cf73-a2e0-41c9-8ddb-af52198a179f" alt=""><figcaption></figcaption></figure>

The person assigned to the session will receive a popup notification of the assignment

Click 'View Conversation Now' to open the assigned session, or click 'Later' to stay in the current session.