> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/omni-facebook-user-guide/11.-adding-message-template/11.1.-add-edit-delete-templates.md).
# 11.1. Add/Edit/Delete templates
Step 1: On the left menu bar, click on Settings.
Step 2: Click on Multi-channel Conversation Settings.
Step 3:Open the Omni Message Templates section.
On the Conversation Message Templates page, you can add, edit, or delete messages. Below is a detailed guide.
11.1.1. Guide to Adding a Message Template
Step 1: Enter information for the new message template.
* Title: Optional.
* Content: The message that will be displayed when sent to the customer.
* Label: Select or search for a label to add to the message template (optional).
* Page: Select the page to apply the message template to: By default, it will apply to All Pages.
* Select an attachment (optional).
Step 2: Click Save.
11.1.2. Guide to Editing a Message Template
Step 1: Click the Edit button on the message template you want to edit.
Step 2: Edit the content or other components.
Step 3: Click save
11.1.3. Guide to Deleting a Message Template
Step 1: Click the delete button on the message template you want to delete.
Step 2: Click the Delete button on the confirmation popup.
