> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/omni-facebook-user-guide/12.-setting-up-session-timeout.md).

# 12. Setting Up Session Timeout

This feature allows the system to automatically check and close the session after the set time, starting from the last message sent by the employee.

Step 1: On the left menu bar, click Settings.

Step 2: Click the Omni-channel Conversations button.

Step 3: Open the Other Settings section.

<figure><img src="/files/itdf50xCJvPUfOA0ci9A" alt=""><figcaption></figcaption></figure>

Step 4: Enter the desired time, the session end message, and enable the feature.

![](/files/DNLpIK5ZImSHLOrF6CH8)

For example: With a 30-minute setting, if a session is being supported with the last message sent by the employee, and no further messages are received within 30 minutes, the session will automatically close and send a farewell message to end the session.

![](/files/iHbhtGiTN6V57iX2f4Zl)

Step 5: Scroll down to the bottom of the settings page and click Save.

<figure><img src="/files/6OeL8mX3siwjusvTW4Rt" alt=""><figcaption></figcaption></figure>