2.2 Auto assign feature and Assignment Mode
Step 1. Go to Fan Page setting page - Config assignment section
Step 2. Turn on Auto assign feature

Step 3: Tick the desired assignment option : Round robin or Random
Round robin: Fanpage messages and comments will be automatically distributed sequentially to employees in the support user list.
Random: Fanpage messages and comments will be automatically distributed randomly to employees in the support user list.

Step 4. Options apply to employees
Only users online : Only applies to employees who are online
All users: Apply assignments to all employees even if they are offline

Step 5: Click save
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