> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/whatsapp-user-guide.md).

# WhatsApp User Guide

WhatsApp User Guide

![](/files/f7q1J0ucjT0fDdCllOE2)

### Guide to Integrating WhatsApp on Ant CRM <a href="#nwplxaz6dmlf" id="nwplxaz6dmlf"></a>

To integrate WhatsApp Business with Ant CRM, users must connect their Facebook page with WhatsApp. Follow the guide here:

Step 1: Go to Settings -> Omni Chat -> WhatsApp Integrations

Step 2: Click Integrate

<figure><img src="/files/PvIhqL9pUtrzpVa6DCZv" alt=""><figcaption></figcaption></figure>

Step 3: In the authentication popup, select FB account is an admin of the connected fanpage with WhatsApp.

![](/files/CwR8DBDbLpJ2eSIvAMVr)

Step 4: Select the business you want to allow Ant CRM to access, then click “Next”

<figure><img src="/files/1DuaogwRwNLgNyNiAiId" alt=""><figcaption></figcaption></figure>

Step 5: Select the WhatsApp account you want to integrate into the system, then click “Continue”

<figure><img src="/files/RcDwaDIdBv0dVkLx2gkQ" alt=""><figcaption></figcaption></figure>

Step 6: Click Save button

<figure><img src="/files/aUQO9mQrekrSD80bdw4k" alt=""><figcaption></figcaption></figure>

Step 7: Click Got it button

<figure><img src="/files/MbaTX5Xf9Yfr8CoeI9iI" alt=""><figcaption></figcaption></figure>

Step 8: Select the desired page and click “Active”

![](/files/gFFOgNHY07WNEKyNnscc)

Step 9: After Users register, the system will show popup to choose the method to verify

<figure><img src="/files/ualWkgnObYxlt1G4vokD" alt=""><figcaption></figcaption></figure>

The system will automatically send a 6-digit OTP code to the WhatsApp-registered phone number

If the user has not been verified, they will enter the OTP code

If the user has been verified, they will be redirected the next screen -> Continue

<figure><img src="/files/B4zdsaLFrnTRE6ri28e0" alt=""><figcaption></figcaption></figure>

At this point, the system requires the user to enter their WhatsApp PIN. How to change the PIN?. The user enter the PIN and clicks confirm to complete the integration

<figure><img src="/files/ZZupFL2LDdaZrWNnHj6t" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/RG6y6A33Phu3OCdPdDVa" alt=""><figcaption></figcaption></figure>

Now, Users can use Whatsapp on AntCRM