> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/antring-call-center/setting/4.-reset-password-for-administrators.md).

# 4. Reset password for administrators

Antbuddy administrators can Regenerate login passwords for employees in the company.

Below are the steps to reset employee passwords:

### ***Step 1:*** Access Antbuddy administration page

**Method 1**:

**Step 1**: Login Antbuddy web by Admin/owner account

Link: <https://antbuddy.com/signin>

Choose the company name if you belong to many companies

Choose **AntRing** at onboarding- welcome page

![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2Ff11uLDWxSrrlG5nAKZkM%2F0.png?alt=media\&token=b3861089-cd6c-40a4-b0aa-3cf230a73463)

**Step 2:** Press Settings on the menu

![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FKFvdlq1eL319hQsPIsry%2F1.png?alt=media\&token=a5d95907-d4ba-411a-8124-6b4254691d49)

**Method 2**: Enter directly administration page link https\://\<domain>.antbuddy.com/app#!/mall/Setting

Login by email and pass of the account has Admin/Owner permissions:

![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FiqvH5shVps37jSlLX8LY%2F2.png?alt=media\&token=eb2893ef-0fce-4c59-814c-449d5726f5a3)

### ***Step 2: Enter setting users***

Open **Company configuration** ⇒ choose **Users** tab

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FFgNKAqVII3mvvALhx8cA%2F3.png?alt=media&amp;token=8a4a156c-fb40-43c8-81c7-52d060ba324b" alt=""><figcaption></figcaption></figure>

### ***Step 3:*** Search for Employees based on Full name or Username

* Enter the employee's name into the **Selected member** textbox (3)
* **Tick** to choose the employee who wants to change the password (4)
* Choose **Reset password** in the choices below (5)

![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FQkdhRTIUHUIoy8n1uWna%2F4.png?alt=media\&token=2655b25b-0832-4ade-acab-e2f49aa51ac4)

### ***Step 4***: Enter the new password for the employee and press Reset password at the popup appearance

### &#x20; <a href="#ney4p95498lw" id="ney4p95498lw"></a>

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FwWKH7v3ic3D1jZN482Nb%2F5.png?alt=media&amp;token=c39543b2-7e6a-432b-8563-82b5a55453de" alt=""><figcaption></figcaption></figure>

Employee will log in with new password after admin successfully resets the password