> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/customer-experience-management/1.-customer-survey-setting.md).

# 1. Customer survey setting

Open Menu Customer Services ==>Survey

<figure><img src="/files/mzHwBP6MwXVJmqsB76o9" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/a89TPWzcDilEzIU9k9wj" alt=""><figcaption></figcaption></figure>

*Go to the Survey Template to select the desired survey type to initiate.*

1. *Conversations: Used to send surveys to customers via messaging channels such as Facebook, Instagram, Zalo.*
2. Call Center: Used to send surveys to customers