# 1. Customer survey setting

Open Menu Customer Services ==>Survey

<figure><img src="/files/mzHwBP6MwXVJmqsB76o9" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/a89TPWzcDilEzIU9k9wj" alt=""><figcaption></figcaption></figure>

*Go to the Survey Template to select the desired survey type to initiate.*

1. *Conversations: Used to send surveys to customers via messaging channels such as Facebook, Instagram, Zalo.*
2. Call Center: Used to send surveys to customers


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