# ApiRing AntCrm apis description ![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FZV0iGcpkKk80xcaTTDq1%2F0.png?alt=media) **AntCRM** The document is used for integrating with the AntCRM system to synchronize customer information, order information, and ticket information. **Domains used:** * Production: **Security:** * Secret key, to ensure safety, requests to AntCRM need to contain a pre-agreed secret key in the request header: headers: { “apikey”: “\” } * **secret key**: **List of APIs** **1. Client API** There are 3 types of customers on AntCrm: * Lead (contactType: “lead") * Contact (contactType: “customer", type: 0) - Account (contactType: “customer", type: 1) a. Customer list or details of 1 customer via phone number or email or id on Ant CRM URL: /contacts Method: GET Content-Type: application/json | **Parameters** | **Type** | **Required** | **Getting Explained** | | ----------------------- | ------------- | ------------ | -------------------------------------------------------------------------------------------- | | contactType | string | | “lead” or “customer” | | type | string | | Customer Type. (0: contact, 1: account) | | phone | string | | phone number | | customerId | string | | Id of contact or account | | leadId | string | | lead id | | email | string | | email | |

page

limit

| number number | | Sequence number of pages, each page has a maximum of 20 customers Number of records per page | Results returned: HTTP Response Code: 200 Response: \[{ "name": “”, "contactType": ””, “type”: “”, “leadId”: “”, “customerId”: “”, “dateOfBirth”: “”, “gender”: “”, addresses: \[], phones: \[], emails: \[], industry: “", in the: \[], bgInfo: “”, stage: “”, tags: \[], sourceContact: “”, responsibleStaff: “”, cusFields: \[], scoreAvailable: Number, // Accumulated points scoreRank: Number, // Rank score rankName: “” // Member rank, createdAt: “”, // Customer creation time updatedAt: “” // Customer update time }] 1. Add customers URL: /contacts Method: POST Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | ----------------- | -------- | ------------ | ----------------------------------------------------- | | name | string | AND | Customer name | | customerIdApiRing | string | AND | Customer's code | | type | string | | Customer Type. (0: contact, 1: account). Default is 0 | | contactType | string | | “lead" or “customer". Default is lead | | dateOfBirth | string | | Date of birth. (“March 15, 2000”) | | gender addresses | string array | |

Sex. (0: Male, 1: Female, 2: Other). Default is 2

Customer address.

\[{ city: "Ho Chi Minh City", state: "Tan Binh District", street: "319", (house number) streetName: "Nguyen Kiem", wards: "Ward 12",

"country": {

"code": "VN",

"name": "Vietnam"

}

}]

Record the same as the address on the system.

| | ---------------- | ------------ | - | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | phones | array | |

Phone number.

\[{type:”Work”, value: “01223223”} ]

| | emails | array | |

Email

\[{type: “Work”, value: “”}]

| | industry | string | | Industry (“Real Estate”) | | in the | array | |

Social network.

\[{protocol: “Facebook”, “value”: “}]

| | bgInfo | string | | Note. (“VIP Customer”) | | stage | string | | Status. ("A new customer") | | tags | string | |

Label.

\[ “Not yet contacted”, “Contacted” ]

| | sourceContact | string | | Contact source. ("Advertisement") | | responsibleStaff | string | |

Email of the employee in charge.

(“”)

| | cusFields | array | |

Custom fields on AntCRM.

\[

{ name: "Shipping

unit",

value: “Fast delivery”

]

| } Results returned: HTTP Response Code: 200 Response: { "success": 1, "leadId" or “customerId”: 9457 (customer id on antcrm) } 1. Edit customer URL: /contacts Method: PUT Content-Type: application/json | **Parameters** | **Type** | **Catch Setc** | **Explain** | | ----------------------------------------- | ------------------------ | -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | leadId or customerId or customerIdApiRing | string | AND | Customer id on antcrm or customer code passed in | | name | string | | Customer name | | dateOfBirth | string | | Date of birth. (“March 15, 2000”) | | gender | string | | Sex. (0: Male, 1: Female, 2: Other) | |

addresses

phones

|

array

array

| |

Customer address.

\[{ city: "Ho Chi Minh City", state: "Tan Binh District", street: "319", (house number) streetName: "Nguyen Kiem", wards: "Ward 12",

"country": {

"code": "VN",

"name": "Vietnam"

}

}]

Record the same as the address on the system.

Phone number.

\[{type:”Work”, value: “01223223”} ]

| | emails | array | |

Email

\[type: “Work”, value:

““””]

| | industry | string | | Industry (“Real Estate”) | | in the | array | |

Social network.

\[protocol: “Facebook”, “value”: “

“ ]

| | bgInfo | string | | Note. (“VIP Customer”) | | stage | string | | Status. ("A new customer") | | tags | string | |

Label.

\[ “Not yet contacted”, “Contacted” ]

| | sourceContact | string | | Contact source. ("Advertisement") | | responsibleStaff | string | |

Email of the person in charge.

(“”)

| | cusFields | array | |

Custom fields on AntCRM.

\[

{

name: "Shipping unit",

value: “Fast delivery”

}

]

| Results returned: HTTP Response Code: 200 Response: { "success": 1, "leadId" or “customerId”: 9457 (customer id on antcrm) } 1. Delete customer URL: /contacts Method: DELETE Content-Type: application/json | **Parameters** | **Type** | **Cat ch set c** | **Explain** | | ----------------------------------------- | -------- | ------------------------ | ------------------------------------------------ | | leadId or customerId or customerIdApiRing | string |

A

N

D

| Customer id on antcrm or customer code passed in | Results returned: HTTP Response Code: 200 Response: { "success": 1 } 1. Add customers in bulk URL: /contacts/package Method: POST Content-Type: application/json Limit 100 contacts per request Body: \[{customer data A}, {customer data B}] | **Parameters** | **Type** | **Cat ch set c** | **Explain** | | ----------------- | ------------ | ------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | name | string |

A

N

D

| Customer name | | customerIdApiRing | string |

A

N

D

| Customer's code | | type | string | | Customer Type. (0: contact, 1: account). Default is 0 | | contactType | string | | “lead" or “customer". Default is lead | | dateOfBirth | string | | Date of birth. (“March 15, 2000”) | | gender addresses | string array | |

Sex. (0: Male, 1: Female, 2: Other). Default is 2

Customer address.

\[{ city: "Ho Chi Minh City", state: "Tan Binh District", street: "319", (house number) streetName: "Nguyen Kiem", wards: "Ward 12",

"country": {

"code": "VN",

"name": "Vietnam"

}

}]

Record the same as the address on the system.

| | phones | array | |

Phone number.

\[{type:”Work”, value: “01223223”} ]

| | emails | array | |

Email

\[{type: “Work”, value: “”}]

| | industry | string | | Industry (“Real Estate”) | | in the | array | |

Social network.

\[{protocol: “Facebook”, “value”: “}]

| | bgInfo | string | | Note. (“VIP Customer”) | | stage | string | | Status. ("A new customer") | | tags | string | |

Label.

\[ “Not yet contacted”, “Contacted” ]

| | sourceContact | string | | Contact source. ("Advertisement") | | responsibleStaff | string | | Email of the person in charge. (“”) | | cusFields | array | |

Custom fields on AntCRM.

\[

{ name: "Shipping unit", value: “Fast delivery”

}

]

| Results returned: HTTP Response Code: 200 Response: { "success": 1, "leadId" or “customerId”: \[9457, 9458, 9459] (customer id on antcrm) } ### 2. Trading API 1. List of transactions or details of a transaction via id on Ant CRM URL: /opportunities Method: GET Content-Type: application/json | **Parameters** | **Type** | **Cat ch set c** | **Explain** | | -------------- | -------- | ---------------- | --------------------------------------------- | | number | string | | Id of opportunity | | page | number | | Page number, maximum 20 transactions per page | | limit | number | | Number of records per page | Results returned: | **Parameters** | **Type** | **Required** | **Explain** | | ----------------------------------- | -------------------------- | ------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | name | string | AND | Trading name | | receiverName | string | AND | Customer name | | opportunityIdApiRing | string | | Code orders | | dealByUsers | array | | Officer in charge. For example: \[“”] | |

dealWith

receiverPhone

|

Object

string

| |

{

“customerId”: “123”,

“name”: “thong”,

“phones”: \[{type: “Work”, value: “023232”}],

“customerIdApiRing”: “Customer Id” }

Customer phone number

| HTTP Response Code: 200 Response: \[{ cusFields: \[ { name: "Shipping unit", value: “Fast delivery” } ], description: "", groupPackage: \[], name: "test", number: 3609, receiverAddressObj: {street: "", streetName: "", city: "", state: "", wards: "", cityCode: "", stateCode: ""}, receiverName: "Tuyen Do ", receiverPhone: "0123444534", stage: "", value: 4520000, branch: “ // branch or store name, createdAt: “”, // Order creation time updatedAt: “” // Order update time }] 1. Add transaction URL: /opportunities Method: POST Content-Type: application/json | receiverAddressObj | object | |

Customer address. For example: {

city: "Ho Chi Minh City",

state: "Tan Binh district", street: "3", //(apartment number) streetName: "Nguyen Kiem",

wards: "Ward 12",

"country": {

"code": "VN",

"name": "Vietnam"

}

}

Record the same as the address on the system.

| | ------------------ | ------ | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | groupPackage | array | |

Information line. For example:

\[

{ name: "Beef combo", // product name quantity: 1, // quantity

typeDiscount: 1, (0: cash, 1: percent) // type of discount discount: 10, // discount amount or % discount value: 1000, // Product price productIdApiRing: “1”, // product id note: "Grilled beef" // Note, code: “Sku” // Product code

}

]

Note:

- The combo name and product in the combo must match the corresponding combo and product name

| | value | number | | Value of the transaction. If there is no value, the system will calculate the value of the transaction according to the price on the system. | | receiverNote | string | | Delivery notes | | description | string | | Transaction description | | stage | string | | Transaction status | | branch | string | | Store or branch name | | cusFields | array | |

AntCRM custom fields. \[

{

name: "Shipping unit", value: “Fast delivery”

}

]

| Results returned: | createdAt | Number | |

Creation time

Type: Timestamp

| | -------------- | ------ | - | ------------------------------------------ | | shipping\_cost | Number | | Shipping Fee | HTTP Response Code: 200 Response: { "success": 1, "number”: 9457 (id of transaction on antcrm) } 1. Edit transaction URL: /opportunities Method: PUT Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | --------------------- | | number | string | AND | id on crm | | name | string | | Trading name | | receiverName | string | | Customer name | | receiverPhone | string | | Customer phone number | |

receiverAddress Obj

groupPackage

|

object

array

| |

Customer address. For example: {

city: "Ho Chi Minh City",

state: "Tan Binh district", street: "3", //(apartment number) streetName: "Nguyen Kiem",

wards: "Ward 12",

"country": {

"code": "VN",

"name": "Vietnam"

}

}

Record the same as the address on the system.

Information line. For example:

\[

{ name: "Beef combo", // product name quantity: 1, // quantity

typeDiscount: 1, (0: cash, 1: percent) //

type of discount discount: 10, // discount amount or % discount value: 1000, // Product price productIdApiRing: “1”, // product id note: "Grilled beef" // Note, code: “Sku” // Product code

}

]

Note:

- The combo name and product in the combo must match the corresponding combo and product name on the system.

| | --------------------------------------------- | ------------------------- | - | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | value | number | | Value of the transaction. If there is no value, the system will calculate the value of the transaction according to the price on the system. | | receiverNote | string | | Delivery notes | | description | string | | Transaction description | | stage | string | | Transaction status | | branch | string | | Store or branch name | | cusFields | array | |

Custom fields on AntCRM.

\[

{

| | | | |

name: "Shipping unit", value: “Fast delivery”

}

]

| | shipping\_cost | Number | | Shipping fee | Results returned: HTTP Response Code: 200 Response: { "success": 1, "number”: 9457 (id of transaction on antcrm) } 1. Delete transaction URL: /opportunities Method: DELETE Content-Type: application/json | **Parameters** | **Type** | **Cat ch set c** | **Explain** | | -------------- | -------- | ------------------------ | ------------------------------- | | number | string |

A

N

D

| id of the transaction on antcrm | Results returned: HTTP Response Code: 200 Response: { "success": 1 } 1. Add bulk transactions URL: /opportunities/package Method: POST Content-Type: application/json Limit 100 orders per request Body: \[{order data A}, {order data B}] | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | ----------- | | name | string | AND | Trading name | | ----------------------------------- | -------------------------- | --- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | receiverName | string | AND | Customer name | | opportunityIdApiRing | string | | Code orders | | dealByUsers | array | | Officer in charge. For example: \[“”] | |

dealWith

receiverPhone

|

Object

string

| |

{

“customerId”: “123”,

“name”: “thong”,

“phones”: \[{type: “Work”, value: “023232”}],

“customerIdApiRing”: “Customer Id” }

Customer phone number

| | receiverAddressObj | object | |

Customer address. For example: {

city: "Ho Chi Minh City",

state: "Tan Binh district", street: "3", //(apartment number) streetName: "Nguyen Kiem",

wards: "Ward 12",

"country": {

"code": "VN",

"name": "Vietnam"

}

}

Record the same as the address on the system.

| | groupPackage | array | |

Information line. For example:

\[

{name: "Beef combo", // product name quantity: 1, // quantity typeDiscount: 1, (0: cash, 1: percent) //

type of discount discount: 10, // discount amount or % discount value: 1000, // Product price productIdApiRing: “1”, // product id note: "Grilled beef" // Note, code: “Sku” // Product code

}

]

Note:

- The combo name and product in the combo must match the corresponding combo and product name on the system.

Value of the transaction. If there is no value, the system will calculate the value of the transaction according to the price on the system.

| | value | number | | The transaction value. If no value is provided, the system will calculate the transaction value based on the system's pricing | | receiverNote | number | | Delivery notes | | description | string | | Transaction description | | stage | string | | Transaction status | | branch | string | | Store or branch name | | cusFields | array | |

Custom fields on AntCRM.

\[

{ name: "Shipping unit", value: “Fast delivery”

}

]

| | createdAt | Number | |

Creation time

Type: Timestamp

| | shipping\_cost | Number | | Shipping fee | Results returned: HTTP Response Code: 200 Response: { "success": 1, "number”: \[9457, 9458, 9459] (antcrm transaction id) } 1. Edit transaction URL: /opportunities/package Method: PUT Content-Type: application/json Limit 100 orders per request Body: \[{order data A}, {order data B}] | **Parameters** | **Type** | **Required** | **Explain** | | --------------------------------------------- | ------------------------- | ------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | number | string | AND | id on crm | | name | string | | Trading name | | receiverName | string | | Customer name | | receiverPhone | string | | Customer phone number | |

receiverAddress Obj

groupPackage

|

object

array

| |

Customer address. For example: {

city: "Ho Chi Minh City",

state: "Tan Binh district", street: "3", //(apartment number) streetName: "Nguyen Kiem",

wards: "Ward 12",

"country": {

"code": "VN",

"name": "Vietnam"

}

}

Record the same as the address on the system.

Information line. For example:

\[

{ name: "Beef combo", // product name quantity: 1, // quantity typeDiscount: 1, (0: cash, 1: percent) // type

of discount discount: 10, // discount amount or % discount value: 1000, // Product price productIdApiRing: “1”, // product id note: "Grilled beef" // Note,

| | | | |

code: “Sku” // Product code

}

]

Note:

- The combo name and product in the combo must match the corresponding combo and product name on the system.

| | value | number | | Value of the transaction. If there is no value, the system will calculate the value of the transaction according to the price on the system. | | receiverNote | string | | Delivery notes | | description | string | | Transaction description | | stage | string | | Transaction status | | branch | string | | Store or branch name | | cusFields | array | |

AntCRM custom fields.

\[

{ name: "Shipping unit", value: “Fast delivery”

}

]

| | shipping\_cost | Number | | Shipping Fee | Results returned: HTTP Response Code: 200 Response: { "success": 1, "number”: \[9457, 9458] (antcrm transaction id) } ### 3. Product API 1. List of products or details of a product via code on Ant CRM URL: /products Method: GET Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------- | | code | string | | product code | | type | string | | Product type. If it is a combo, then the type is passed as combo, and for individual products, the type is product. If not passed, all will be taken. | | page | number | | Page number, maximum 20 products per page | | limit | number | | Number of records per page | Results returned: HTTP Response Code: 200 Response: \[{ value: "", name: "test", code: “3609”, productIdApiRing: “”, \_id: “” }] 1. Add products URL: /products Method: POST Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | ---------------- | -------- | ------------ | ------------------------------------------------------- | | name | string | AND | Product's name | | code | string | AND | Product code on CRM | | productIdApiRing | string | AND | Product code | | value | string | | Amount of money | | canEdit | Boolean | | Can the product price be updated when placing an order? | Results returned: HTTP Response Code: 200 Response: { "success": 1, "code”: 9457 (product code on antcrm) } 1. Repair products URL: /products Method: PUT Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | ---------------- | -------- | ------------ | ------------------------------------------------------- | | name | string | | Product's name | | code | string | | Product code on CRM | | productIdApiRing | string | AND | Product code | | value | string | | Amount of money | | canEdit | Boolean | | Can the product price be updated when placing an order? | Results returned: HTTP Response Code: 200 Response: { "success": 1, "code”: 9457 (product code on antcrm) } 1. Delete product URL: /products Method: DELETE Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | ---------------- | -------- | ------------ | ----------- | | productIdApiRing | string | AND | | Results returned: HTTP Response Code: 200 Response: { "success": 1 } ### 4. API ticket a. List of tickets or details of a ticket via id on Ant CRM URL: /tickets Method: GET Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | --------------------------------------------- | | TicketId | string | | Id of ticket | | page | number | | Page number, maximum 20 transactions per page | | limit | number | | Number of records per page | Results returned: HTTP Response Code: 200 Response: \[{ SLA: "", TicketId: 17464, assignedTo: "", group: “”, category: “”, resolutionTypeOb: “”, contact: {}, cusFields: \[] deal: {}, files: \[] priority: "Medium" status: "Assigned" summary: "\

test\

" title: "\[Phone] Clearance test", createdAt: “”, // Ticket creation time updatedAt: “” // Ticket update time }] 1. Add tickets URL: /tickets Method: POST Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | ---------------- | -------- | ------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | title | string | AND | Ticket name | | ticketIdApiRing | string | | Ticket code | | summary | string | | Summary/Summary | | priority | string | | Priority. Default: Medium | | SLA | string | AND | Sla | | contact | object Y | Y |

{

“id”: “661ca720f70843211b05712a” //

Customer id code If yes, it is not required.

“emails”: \[{type: “Work”, value:

“”}], “name”: “thong”, // required

“phones”: \[{type: “Work”, value: “023232”}]

}

| | deal | object | | | | group | string | | | | category | string | | | | status | string | | | | resolutionTypeOb | string | | | | files | array | | | | cusFields | array | |

AntCRM custom fields.

\[

{ name: "Shipping

unit",

value: “Fast delivery”

}

]

| Results returned: HTTP Response Code: 200 Response: { "success": 1, "TicketId”: 9457 (ticket id on antcrm) } 1. Edit tickets URL: /tickets Method: PUT Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | ---------------- | -------- | ------------ | ----------------------------------------------------------------------------------------------------------------------- | | TicketId | string | AND | | | title | string | | Ticket name | | summary | string | | Summary/Summary | | priority | string | | Priority | | SLA | string | | | | deal | object | | | | category | string | | | | status | string | | | | resolutionTypeOb | string | | | | filed | array | | | | cusFields | array | |

AntCRM custom fields.

\[

{ name: "Shipping

unit",

value: “Fast delivery”

}

]

| Results returned: HTTP Response Code: 200 Response: { "success": 1, "number”: 9457 (id of transaction on antcrm) } 1. Delete tickets URL: /tickets Method: DELETE Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | ------------------- | | TicketId | string | AND | ticket id on antcrm | Results returned: HTTP Response Code: 200 Response: { "success": 1 } ### 5. Point accumulation API 1. Point accumulation history URL: /history-point?type=point Method: GET Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | ------------------ | -------- | ------------ | ---------------------------------------- | | createdAtRangeFrom | number | | Start time | | createdAtRangeTo | number | | End time | | phone | String | | Customer phone number | | email | String | | Customer email | | page | number | | Page number, maximum 20 records per page | Results returned: HTTP Response Code: 200 Response: \[{ "type": 1, // cumulative type "score": 100, // accumulated points "status": 1, // accumulated status (success: 1, failure: 0) "product": { "code": "TIVI01", // cumulative product code "name": "TV", // cumulative product name "id": "64d9f28b2b3ba308b322c710" }, "contact": { "phones": \[ { "type": "Work", "\_id": "64db290a7796fe24bfe876a8", "value": "0867123456" } ], "name": "Garnacho", "emails": \[ { "type": "Work", "\_id": "64db290a7796fe24bfe876a9", "value": "" } ], "lastname": "", "customerId": 475, "id": "64db290a7796fe24bfe876a7" }, "org": "62c10674cbe832bc9245a5b8", "code": "TIVInpmx8b98pfg", // cumulative code "serialNumber": "npmx8b98pfg", // serial number tích luỹ "createdAt": 1692084490615, // accumulated time "id": "64db290a7796fe24bfe876b4" }] 1. Accumulate points URL: /accumulate Method: POST Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | code | string | AND | Cumulative code | | data | object | AND |

{

“emails”: \[{type: “Work”, value:

“”}], // customer email to redeem gift

“name”: “thong”, // name of customer redeeming gift

“phones”: \[{type: “Work”, value: “023232”}] // phone number of customer redeeming gift

}

| Results returned: HTTP Response Code: 200 Response: { "success": 1, } ### 6. Redeem API 1. Point accumulation history URL: /history-point Method: GET Content-Type: application/json | **Parameters** | **Type** | **Cat ch set c** | **Explain** | | ------------------ | -------- | ---------------- | ---------------------------------------- | | createdAtRangeFrom | number | | Start time | | createdAtRangeTo | number | | End time | | phone | String | | Customer phone number | | email | String | | Customer email | | page | number | | Page number, maximum 20 records per page | Results returned: HTTP Response Code: 200 Response: \[{ "type": 2, // exchange type "score": 10, // number of points used to redeem gifts "status": 1, // redemption status (success: 1, failure: 0) "gift": { "code": "DAUMAY01", // gift code "name": "Locomotive", // name of gift "score": 10, // number of points to redeem gifts "id": "64d9f2ec2b3ba308b322c782" }, "contact": { "phones": \[ { "type": "Work", "\_id": "64db290a7796fe24bfe876a8", "value": "0867123456" } ], "name": "Garnacho", "emails": \[ { "type": "Work", "\_id": "64db290a7796fe24bfe876a9", "value": "" } ], "customerId": 475, // contact id on CRM "id": "64db290a7796fe24bfe876a7" }, "org": "62c10674cbe832bc9245a5b8", "createdAt": 1692085265818, // redemption time "id": "64db2c11cbad5f4fdd254567" }] 1. Accumulate points URL: /redeem Method: POST Content-Type: application/json | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | ----------------------------------------------------------------------------------------------------------------------------------------------- | | code | string | AND | Gift code code | | data | object | AND |

{

“email”: “”, // email of customer redeeming gift “phone”: “023232” // phone number of customer redeeming gift }

| Results returned: HTTP Response Code: 200 Response: { "success": 1, } ### 7. API segment URL: /segments/set-contact Method: POST Content-Type: application/json Limit 100 contacts per request Body: { contacts: \[{customer data A}, {customer data B}], segmentId: “CRM segment id” } | **Parameters** | **Type** | **Required** | **Explain** | | ----------------- | -------- | ------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | name | string | AND | Customer name | | customerIdApiRing | string | N | Customer's code | | type | string | |

Customer Type. (0: contact, 1: account). Default is

0

| | contactType | string | | “lead" or “customer". Default is lead | | dateOfBirth | string | | Date of birth. (“March 15, 2000”) | | gender | string | | Sex. (0: Male, 1: Female, 2: Other). Default is 2 | | dateOfBirth | string | | Date of birth. (“March 15, 2000”) | | gender | string | | Sex. (0: Male, 1: Female, 2: Other). Default is 2 | | addresses | array | |

Customer address.

\[{ city: "Ho Chi Minh City", state: "Tan Binh District", street: "319", (house number) streetName: "Nguyen Kiem", wards: "Ward 12",

"country": {

"code": "VN",

"name": "Vietnam" }

| | | | |

}]

Record the same as the address on the system.

| | phone | array | |

Phone number.

\[{type:”Work”, value: “01223223”} ]

| | emails | array | |

Phone number.

\[{type:”Work”, value: “01223223”} ]

| | industry | string | | Industry (“Real Estate”) | | in the | array | |

Social network.

\[{protocol: “Facebook”, “value”: “}]

| | bgInfo | string | | Note. (“VIP Customer”) | | stage | string | | Status. ("A new customer") | | tags | string | |

Label.

\[ “Not yet contacted”, “Contacted” ]

| | sourceContact | string | | Contact source. ("Advertisement") | | responsibleStaff | string | | Email of the person in charge. (“”) | | cusFields | array | |

Custom fields on AntCRM.

\[

{ name: "Shipping unit", value: “Fast delivery”

}

]

| Results returned: HTTP Response Code: 200 Response: Ok 8\. API get list of telesales URL: /telesales Method: GET | **Parameters** | **Type** | **Cat ch set c** | **Explain** | | -------------- | -------- | ------------------------ | ------------------------------------------------------------------------------ | | campaignId | string |

A

N

D

| Campaign id | | survey | Boolean | | If survey is true, only telesales with values in the survey form will be taken | | dateStart | string | | Telesale creation time. For example:2024-03-13T06:24:20.673Z | | dateEnd | string | | Telesale creation time. For example:2024-03-19T06:24:20.673Z | page Number Serial number of the page. limit Number Number of records per page. (Maximum 100 records) Results returned: { "success": true, "data": \[], // list of records "total": 2, "limit": 20 } **Sample data:** curl --location ' 4-03-13T06%3A24%3A20.673Z\&dateEnd=2024-03-19T06%3A24%3A20.673Z' \ --header 'apikey: ### 9. API get list of telecalls URL: /telecalls Method: GET | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | ------------------------------------------------------ | | campaignId | string | AND | Campaign id | | dateStart | string | | Call making time. For example:2024-03-13T06:24:20.673Z | | dateEnd | string | | Call making time. For example:2024-03-19T06:24:20.673Z | | page | Number | | Page number. | | limit | Number | | Number of records per page. (Maximum 100 records) | Results returned: { "success": true, "data": \[], // list of records "total": 2, "limit": 20 } **Sample data:** curl --location ' 4-03-13T06%3A24%3A20.673Z\&dateEnd=2024-03-19T06%3A24%3A20.673Z' \ --header 'apikey:' ### 10.API get campaign list URL: /telecalls Method: GET | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | ------------------------------------------------------ | | dateStart | string | | Call making time. For example:2024-03-13T06:24:20.673Z | | dateEnd | string | | Call making time. For example:2024-03-19T06:24:20.673Z | | page | Number | | Page number. | | limit | Number | | Number of records per page. (Maximum 100 records) | Results returned: { "success": true, "data": \[], // list of records "total": 2, "limit": 20 } **Curl sample:** curl --location '' \\ \--header 'apikey:' \\ \--data '' ### 11.API get rating list URL: /rating Method: GET | **Parameters** | **Type** | **Required** | **Explain** | | -------------- | -------- | ------------ | ---------------------------------------------------------------------- | | dateStart | string | | Rating time. For example:2024-03-13T06:24:20.673Z | | dateEnd | string | | Ratingi time. For example:2024-03-19T06:24:20.673Z | | page | Number | | Page number. | | limit | Number | |

Number of records per page. (Maximum

100 records)

| | type | String | |

Rating source

VD: ticket, deal, call, omni, other

| | rating\_score | Number | |

Rating score VD:

ZNS/EMAIL/ECOM/CALL/ZALO/F

ACEBOOK

| Results returned: { "success": true, "data": \[], // list of records "total": 2, "limit": 20 } **Sample data:** **{** **"success": true,** **"data": \[** **{** **"\_id": "6613a508dc31dd206d0239b5", "org": "62c10674cbe832bc9245a5b8",** **"session": {** **"\_id": "66139e5904bf311bf963a979",** **"channel": "ZALO",** **"normalize": "nguyen-dinh-minh-thong",** **"isDone": true,** **"rating\_value": 3,** **"rating\_comment": "",** **"conversationId": "36737553777762229502111865670400779963",** **"conversationName": "RiskEhn Dinh Minh Thong",** **"snippet": "test adidas dawda", "senderName": "RiskEhn Dinh Minh Thong",** **"senderAvatar": "", "conversationAvatar": "",** **"pageId": "3673755377776222950",** **"doneAt": 1712738571708** **},** **"contact": {** **"\_id": "66139e5804bf311bf963a975",** **"contactType": "lead",** **"type": 0,** **"lastname": "",** **"gender": 2,** **"dateOfBirth": null,** **"dateOfBirth2": "",** **"name": "RiskEhn Dinh Minh Thong",** **"addresses": \[** **{** **"type": "Work",** **"street": "",** **"city": "",** **"state": "",** **"zip": "",** **"\_id": "66139e5804bf311bf963a976",** **"country": {** **"code": "VN",** **"name": "Vietnam"** **}** **}** **],** **"phones": \[],** **"emails": \[],** **"leadId": 2964 },** **"rating\_score": 3,** **"comment": null,** **"rating\_time": 1712563464292,** **"type": "omni",** **"source": "ZALO",** **"\_\_in": 0** **},** **{** **"\_id": "6613a4541da91b1fd51d67de", "org": "62c10674cbe832bc9245a5b8",** **"session": {** **"\_id": "66139e5904bf311bf963a979", // CRM customer id code** **"channel": "ZALO",** **"normalize": "nguyen-dinh-minh-thong",** **"isDone": true,** **"rating\_value": 3,** **"rating\_comment": "",** **"conversationId": "36737553777762229502111865670400779963",** **"conversationName": "RiskEhn Dinh Minh Thong",** **"snippet": "test adidas dawda", "senderName": "RiskEhn Dinh Minh Thong",** **"senderAvatar": "", "conversationAvatar": "",** **"pageId": "3673755377776222950",** **"doneAt": 1712738571708** **},** **"contact": {** **"\_id": "66139e5804bf311bf963a975",** **"contactType": "lead",** **"type": 0,** **"lastname": "",** **"gender": 2,** **"dateOfBirth": null,** **"dateOfBirth2": "",** **"name": "RiskEhn Dinh Minh Thong",** **"addresses": \[** **{** **"type": "Work",** **"street": "",** **"city": "",** **"state": "",** **"zip": "",** **"\_id": "66139e5804bf311bf963a976",** **"country": {** **"code": "VN",** **"name": "Vietnam"** **}** **}** **],** **"phones": \[],** **"emails": \[],** **"leadId": 2964 },** **"rating\_score": 5,** **"comment": null,** **"rating\_time": 1712563284246,** **"type": "omni",** **"source": "ZALO",** **"\_\_in": 0** **},** **{** **"\_id": "6613a30300e6c11e1173dce4",** **"org": "62c10674cbe832bc9245a5b8",** **"session": {** **"\_id": "66139e5904bf311bf963a979",** **"channel": "ZALO",** **"normalize": "nguyen-dinh-minh-thong",** **"isDone": true,** **"rating\_value": 3,** **"rating\_comment": "",** **"conversationId": "36737553777762229502111865670400779963",** **"conversationName": "RiskEhn Dinh Minh Thong",** **"snippet": "test adidas dawda", "senderName": "RiskEhn Dinh Minh Thong",** **"senderAvatar": "", "conversationAvatar": "",** **"pageId": "3673755377776222950",** **"doneAt": 1712738571708** **},** **"contact": {** **"\_id": "66139e5804bf311bf963a975",** **"contactType": "lead",** **"type": 0,** **"lastname": "",** **"gender": 2,** **"dateOfBirth": null,** **"dateOfBirth2": "",** **"name": "RiskEhn Dinh Minh Thong",** **"addresses": \[** **{** **"type": "Work",** **"street": "",** **"city": "",** **"state": "",** **"zip": "",** **"\_id": "66139e5804bf311bf963a976",** **"country": {** **"code": "VN",** **"name": "Vietnam"** **}** **}** **],** **"phones": \[],** **"emails": \[],** **"leadId": 2964 },** **"rating\_score": 4,** **"comment": null,** **"rating\_time": 1712562947587,** **"type": "omni",** **"source": "ZALO",** **"\_\_in": 0** **}** **],** **"limit": 20** **}**