> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/instagram-use-guide/2.-using-instagram-omni-conversations/2.1-guide-to-setting-up-instagram-on-antcrm/2.1.1-adding-support.md).

# 2.1.1 Adding support

Step 1: Go to the settings page - Support section (as instructed above)

Step 2. Select or search for the Support Group to add to the support list

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FChm32PiKkeIpEPWuZ5BO%2Fimage.png?alt=media&amp;token=3957f4c9-0f5f-4532-aadd-3592e1241dd2" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2F0jvKXLyM3X0mv9UBEFFz%2Fimage.png?alt=media&amp;token=e52dd90c-b76d-4d7a-8706-b3523d001951" alt=""><figcaption></figcaption></figure>

Step 3: Select or search for a support user to add to the support user list

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2F3h33bjyfj2GJllQ26GGu%2Fimage.png?alt=media&amp;token=65cb4b50-44a8-4a1a-bb3d-980012830f10" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FQClYIT1f2yjipjnzp3IO%2Fimage.png?alt=media&amp;token=b7c8e2ba-e0ae-4e85-8b36-7ffad5f74d97" alt=""><figcaption></figcaption></figure>

If you want to remove a user from the support list, click the X button

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FsGf1gaTl3Tpll5HsrDf0%2Fimage.png?alt=media&amp;token=db0504a8-2b13-4185-9150-d8947e10f29f" alt=""><figcaption></figcaption></figure>

Tick or untick to customize receiving Instagram chats and comments for each support staff member

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2F3lUCG2SkXNRiEV04Ifm4%2Fimage.png?alt=media&amp;token=a4b3568a-a7d8-474d-beb4-57417af6646a" alt=""><figcaption></figcaption></figure>