> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/3.-managing-chats-with-whatsapp-customers/3.3-changing-the-sessions-assigned-agent.md).
# 3.3 Changing the Session's Assigned Agent
*Step 1: View any message*
*Step 2: Below the customer's name, there is a line that says "Assigned To Anh Nghia 5 1 ”*
*Step 3: Click on the edit button next to it to change the assigned person*
*Select the Group and the Responsible Person and click Assign*
*You can add a note with additional details to help the new responsible agent understand the assigned session better*
---
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