# 8. Tagging session

This feature allows you to tag one or multiple labels to a chat session in order to categorize the sessions by labels. There are 2 ways to tag labels for a session:

Method 1: Click on label icon![https://lh7-rt.googleusercontent.com/docsz/AD\_4nXcTpjOCcReUgd9Kt1mR3PPSKniTLe\_adZf2mH3aPzojG1zjAYheEPds4J\_-88AS0N4oRshEMSYa4LVB6TDQBgzgQJMjRCEoGKYBQM9dRPVUkQFgGgjOR6k\_lBMzZ-rBDEPJz6KrLQ?key=I1TsFh6WuvsqfbQlw958VR6a](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FV1KxRx8AU7Puw9XN0NLT%2F1.png?alt=media\&token=b85c5c8a-4fb5-4e27-82c9-2f445cc5cfcb)

Step 1: Open any message/comment.

Step 2: Click on icon tags

![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FBTra819nYWzt8OYYzo0h%2F3.png?alt=media\&token=2cbb5302-5104-4348-aa03-8dd7d093e9f4)

Step 3: Select labels from the available list.

![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2F0PshIbHjZ5Tg8F0C93cs%2F5.png?alt=media\&token=6c58d0fe-1d30-4a9b-b475-c99aa97ff211)

![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FOLdtUtYiTVMHs77KMbLA%2F7.png?alt=media\&token=d9c8d7b2-2413-44f2-8c7d-2dedb862ca5b)

*Method 2: Select a label from the list of labels on the chat box*

![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2Fp63rNQtzHn4KHZKZCLrC%2F9.png?alt=media\&token=13eb31fe-df85-446a-991c-c340da71d12b)

Once the label is successfully updated, it will appear in the session list, just below the session name*.*

![](https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FZYgdU47HwKqYWdw05FP9%2F11.png?alt=media\&token=819bee0b-da47-42a4-82c6-efa2f463247d)