> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/omni-facebook-user-guide/1.-facebook-integration.md).

# 1. Facebook integration

1.1. Access the Facebook Integration Page

Step 1: Access the Facebook Integration Page

Method 1: In the left menu bar, click on Message Management -> select Multi-channel Messaging

Go to the Facebook tab, then click the Integrate button.

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2Fd1PAkkoAkfX9RDqXTJnT%2Fimage.png?alt=media&amp;token=9038ff9b-4e19-4ccb-8d69-0515ee23a1e0" alt=""><figcaption></figcaption></figure>

Method 2: Go to the Settings page => Select Multi-channel Conversation Settings => Choose message channel Integration

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FSUARvVCrRZqpQqb6XWry%2Fimage.png?alt=media&amp;token=3ae92617-d882-4983-98e7-69db1ab95292" alt=""><figcaption></figcaption></figure>

1.2. Use the Admin account of the page to integrate

*There are two cases:*

*Case 1: If you are not logged into Facebook, when you click the Integrate button, a dialog box will appear asking you to log in to Facebook. You must log in to integrate*

*Note: The account you log in with must have at least one Fan page.*\
*If your account does not have a Fan page, please create one following the instructions* [*here*](/antbuddy-inc-documents/antcrm-customer-management/conversation/omni-facebook-user-guide/2.-setting-up-facebook-fan-page.md)

*After logging in, a popup confirmation to continue with the current account will appear. Click Continue under the name…*

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FSUU23SGDYEK4nl8aj6nM%2Fimage.png?alt=media&amp;token=8158f412-f653-49d6-9507-f7fbf966c145" alt=""><figcaption></figcaption></figure>