14. Sending the Product Carousel

Step 1: First, Need to create a carousel template

• Go to template settings and create a new template. Then Enter values in the required fields and choose the carousel type

• Enter values in the fields and click on Save button

Entities	Description
Template Name	This is the name you assign to this template for easy identification and management
Language	The language of the message template.
Category	Choose the category that matches the message content, such as "Marketing" for marketing campaigns
Body	The main content of the message. This is where you enter the text that you want customers to see in the carousel. There is a character limit for this section (up to 1024 characters)
Preview	Displays a visual interface of how the message will appear when received by the customer
Upload Image or Video	Allows you to upload an image or video representing the item in the carousel.
Enter Body Content	A field to enter the main content of the item, description, or detailed information about the product/service
Add Button	Allows you to add an interactive button for the item in the carousel.
Button Options	Quick Reply: A quick reply button that enables the user to respond immediately when clicked. URL: A link button, allowing you to attach a URL to direct users to a website. Phone: A call button, allowing users to click to call the specified phone number.
Title	The title of the button, where you enter the name to display on the button

Step 2: Go to Whatsapp campaign module and create a campaign with carousel template type

Step 3: Go to the report to view the results