> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/14.-sending-the-product-carousel.md).

# 14. Sending the Product Carousel

*Step 1:  First, Need to create a carousel template*

* *Go to template settings and create a new template. Then Enter values in the required fields and choose the carousel type*

<figure><img src="/files/yGPyJiszy0uSznLwvhXY" alt=""><figcaption></figcaption></figure>

* *Enter values in the fields and click on Save button*

<figure><img src="/files/5FqWFlT2ZMKkD2H0tPuT" alt=""><figcaption></figcaption></figure>

| *Entities*              | *Description*                                                                                                                                                                                                                                                                                                              |
| ----------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| *Template Name*         | *This is the name you assign to this template for easy identification and management*                                                                                                                                                                                                                                      |
| *Language*              | *The language of the message template.*                                                                                                                                                                                                                                                                                    |
| C*ategory*              | *Choose the category that matches the message content, such as "Marketing" for marketing campaigns*                                                                                                                                                                                                                        |
| B*ody*                  | *The main content of the message. This is where you enter the text that you want customers to see in the carousel. There is a character limit for this section (up to 1024 characters)*                                                                                                                                    |
| Preview                 | Displays a visual interface of how the message will appear when received by the customer                                                                                                                                                                                                                                   |
| *Upload Image or Video* | *Allows you to upload an image or video representing the item in the carousel.*                                                                                                                                                                                                                                            |
| *Enter Body Content*    | *A field to enter the main content of the item, description, or detailed information about the product/service*                                                                                                                                                                                                            |
| *Add Button*            | *Allows you to add an interactive button for the item in the carousel.*                                                                                                                                                                                                                                                    |
| Bu*tton Options*        | <ul><li><em>Quick Reply: A quick reply button that enables the user to respond immediately when clicked.</em></li><li><em>URL: A link button, allowing you to attach a URL to direct users to a website.</em></li><li><em>Phone: A call button, allowing users</em> to click to call the specified phone number.</li></ul> |
| T*itle*                 | *The title of the button, where you enter the name to display on the button*                                                                                                                                                                                                                                               |

*Step 2: Go to Whatsapp campaign module and create a campaign with carousel template type*

<figure><img src="/files/AQsIMieGGlafygKvNxik" alt=""><figcaption></figcaption></figure>

*Step 3:  Go to the report to view the results*

<figure><img src="/files/2KXGuVzTyZiEseSZYACZ" alt=""><figcaption></figcaption></figure>