# 11. Setting up session timeout)

This feature allows the system to automatically check and close sessions after a set time from the staff's last message

Step 1: Click settings

Step 2: Click Omni Conversations

Step 3: Open the other settings

<figure><img src="/files/7Z7F1ULQ3348t6OpzEcv" alt=""><figcaption></figcaption></figure>

Step 4: Enter the desired time, the session end message, and enable the feature.

![](/files/DNLpIK5ZImSHLOrF6CH8)

For example: With a 30-minute setting, if a session is being supported with the last message sent by the employee, and no further messages are received within 30 minutes, the session will automatically close and send a farewell message to end the session.

![](/files/iHbhtGiTN6V57iX2f4Zl)

Step 5: Scroll down to the bottom of the settings page and click Save.

<figure><img src="/files/6OeL8mX3siwjusvTW4Rt" alt=""><figcaption></figcaption></figure>


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