> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/settings/activity-permissions.md). # Activity permissions Configure activity permissions 1.1. **Configure activity permissions for user** **Step 1.** Login CRM by Owner account → Open Settings page → User management section → Choose Users
**Step 2:** Click on user that needs to configure
The page will move to the personal information view page and set up the permissions for that user: Display permissions and Activity permissions. **Step 3.** Open Activity permissions tab
This tab will display all features and modules in CRM software so the owner can set up the activity permission for employees * Grant activity permissions for users by ticking into the checkbox, and cancel permission by removing tick * After updating, press Save to save the changes For example: Allow employees to send message and email, you tick the following boxes and press Save * Send SMS - Send with the template, Send with custom content * Send Email - Send with the template, Send with custom content
**NOTE: Need to configure Setting more permission, editing, deleting Ticket by Agent here** At Setting activity permission page - Ticket section, click on "setting more"
The page will move to setting ticket operation permission by agent, configure and click on Save button 1.2. **Configure activity permissions for group** **Step 1.** Login AntCRM by Owner account→ Open Setting page → User management section → Choose Group
**Step 2:** Click on Edit button at group that need to configure
The page will move to **Update group** and set the permissions for that group: Display permissions and Activity permissions
**Step 3**. Open Activity permissions tab
Setting up activity permissions for a group is the same as setting up activity permissions for users in section ............... **Step 4.** After ticking the boxes correspond to the activity permissions, click on Save button **Step 5.** Click on Apply button
This step is to customize the objects in the group to which the settings will be applied. There are 2 options: **All**: Apply this setting to all members of the group
* **Some users:** Choose user to apply the setting
**Step 6.** Click on Apply on applicable object options popup