# Guide to Sending the Product Carousel

Step 1:  First, Need to create a carousel template

* Go to template settings and create a new template. Then Enter values in the required fields and choose the carousel type

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXefk2TO3il7fUM1OBszTiv4RG5RAUFkJYPTnFSGhx8xIupeEKD-ZsXAbxKfwyPmqH8J9UYdnoxKXPnnCLGb9wuTyb47OyqbaP8kNW6WZekvxmOJ0ccNJui74Vk_6rnScAle3OipOEMO6IYJM-N0qqGyv0hS?key=EhUKvYQkMl1LimqIYx3txQ" alt=""><figcaption></figcaption></figure>

* Enter values in the fields and click on Save button

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcS5QBYu5fo-Jok_JUSSj23E_ZgiGQ5BNim4m0fJ4pNrHbhZxTY_YHSSeDiQ9lO9NRqxx-A6bbGgDRgEXAkwQvn6NxDfwdv8ChnkigA8HZvC-JKJGjKPaLGwLCodmWUrGKyfidfZ4UiYmahu81w2OznRuo?key=EhUKvYQkMl1LimqIYx3txQ" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfDioNyx5K5F4b8lAND_iav6Ew8jvr0qoOW8fUnM3c40aNRk0qQiH-eaCbeVt-STsI9tXUGEZ8GL161I36HRMvy-rpNm_zGhwmasCeB0093FNW_jiprqzuIOqyO76uTGIHALPTjIE8m0qxIhHoZ7-O-6iPl?key=EhUKvYQkMl1LimqIYx3txQ" alt=""><figcaption></figcaption></figure>

| **#** | **Entities**          | D**escription**                                                                                                                                                                                                                                                                  |
| ----- | --------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 1     | Template Name         | This is the name you assign to this template for easy identification and management                                                                                                                                                                                              |
| 2     | Language              | The language of the message template                                                                                                                                                                                                                                             |
| 3     | Category              | Choose the category that matches the message content, such as "Marketing" for marketing campaigns                                                                                                                                                                                |
| 4     | Body                  | The main content of the message. This is where you enter the text that you want customers to see in the carousel. There is a character limit for this section (up to 1024 characters).                                                                                           |
| 5     | Preview               | Displays a visual interface of how the message will appear when received by the customer                                                                                                                                                                                         |
| 6     | Upload Image or Video | Allows you to upload an image or video representing the item in the carousel.                                                                                                                                                                                                    |
| 7     | Enter Body Content    | A field to enter the main content of the item, description, or detailed information about the product/service                                                                                                                                                                    |
| 8     | Add Button            | Allows you to add an interactive button for the item in the carousel.                                                                                                                                                                                                            |
| 9     | Button Options        | <p>Quick Reply: A quick reply button that enables the user to respond immediately when clicked.</p><p>URL: A link button, allowing you to attach a URL to direct users to a website.</p><p>Phone: A call button, allowing users to click to call the specified phone number.</p> |
| 10    | Title                 | The title of the button, where you enter the name to display on the button                                                                                                                                                                                                       |

Step 2: Go to Whatsapp campaign module and create a campaign with carousel template type

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfoYjlG0j2dzZEkjcH2wqRdANDdBBjNJj8h0vyUQQv-uCDdhv9I17qiNrm9vUKiRWSZO_v-zWPSYIAyjjHHG2fhs2b-40F9FHu3gmYjxn9E8z53rigYOF0Ic89gbwGBcg3biim5rqIl0SLSgGZ3ifivrOfC?key=EhUKvYQkMl1LimqIYx3txQ" alt=""><figcaption></figcaption></figure>

Step 3:  Go to the report to view the results

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfSc20e82OTTITsiR5ydxBpq5KYFaAi9qrkx0HZuSdXz8W5jYYZtFNDrzTZfcywxnisJ7GzrmWqiz6IvkVbBp6PLlimsjyVLVa4ibvzQrwdTTZSaF9-KeQiqeEiucqarTXN6DMWjuFSjZxS0G7ZKnE0Hnz5?key=EhUKvYQkMl1LimqIYx3txQ" alt=""><figcaption></figcaption></figure>

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