Guide to Sending the Product Carousel
Step 1: First, Need to create a carousel template
Go to template settings and create a new template. Then Enter values in the required fields and choose the carousel type
Enter values in the fields and click on Save button
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Entities
Description
1
Template Name
This is the name you assign to this template for easy identification and management
2
Language
The language of the message template
3
Category
Choose the category that matches the message content, such as "Marketing" for marketing campaigns
4
Body
The main content of the message. This is where you enter the text that you want customers to see in the carousel. There is a character limit for this section (up to 1024 characters).
5
Preview
Displays a visual interface of how the message will appear when received by the customer
6
Upload Image or Video
Allows you to upload an image or video representing the item in the carousel.
7
Enter Body Content
A field to enter the main content of the item, description, or detailed information about the product/service
8
Add Button
Allows you to add an interactive button for the item in the carousel.
9
Button Options
Quick Reply: A quick reply button that enables the user to respond immediately when clicked.
URL: A link button, allowing you to attach a URL to direct users to a website.
Phone: A call button, allowing users to click to call the specified phone number.
10
Title
The title of the button, where you enter the name to display on the button
Step 2: Go to Whatsapp campaign module and create a campaign with carousel template type
Step 3: Go to the report to view the results
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