> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/user-manual-for-antbot-chatbot/the-basic-features-of-antbot-chatbot.md).

# The basic features of AntBot Chatbot

Access AntBot by upgrading your AntBot plan and access it from your profile

<figure><img src="/files/nQKcyYQEq4feS5eAVgsd" alt=""><figcaption></figcaption></figure>

Chatbot interface. Drag and drop nodes to use different functions

<figure><img src="/files/2sMDFU6ibI5pWt2Cmn1y" alt=""><figcaption></figcaption></figure>

Antbot Platform:&#x20;

* Start flow: node to begin the script flow&#x20;
* End flow: node to end the script flow&#x20;
* You can use the 'redirect flow' node to navigate from one script flow to another&#x20;

Antbot: Functional nodes that respond from the bot with different types of messages.

<figure><img src="/files/C92esP6PvPMsq42YG1UO" alt=""><figcaption></figcaption></figure>

1. First, after dragging the 'start flow' node to the settings panel, click on the 'deploy' node

<figure><img src="/files/KcO0IMTDWBGflF709Gpn" alt=""><figcaption></figcaption></figure>

2. In the 'start flow' node, double-click, select and add the necessary information, for example:

* 'AntCRM Account': Select the AntCRM account
* 'Flow name': The name of the flow
* Pages: Select the page integrated with the CRM
* Add condition node: You can select a rule by choosing conditions for the message when the customer sends a message

<figure><img src="/files/YkFmcwDyCqFMCvKMobu3" alt=""><figcaption></figcaption></figure>

Enter the keyword and press Enter ⇒ Enter done to save

<figure><img src="/files/D4K2DiRgUxdoXfj2hVQp" alt=""><figcaption></figcaption></figure>

3. Add a 'message' node (to reply with text messages), then add the following information:&#x20;

* Name: Node name (Optional)&#x20;
* Message: Enter the message you want to send back to the customer (you can add multiple message versions by clicking the 'add message version' node

⇒ Enter done to save

<figure><img src="/files/f5gVWVii8ytFLOxCAA73" alt=""><figcaption></figcaption></figure>

4. Linking and completing the flow

* Connect the nodes together using the node connectors

![](/files/CUlPADxmveurLEird5gk)<img src="/files/xmH0hfiTSm1YckUv6Nxf" alt="" data-size="original"><br>

* To end the flow, click on the 'end flow' node, then double-click and select the AntCRM account, and click Done to save

<figure><img src="/files/yGfomXXmc7AnfjIskCIz" alt=""><figcaption></figcaption></figure>

Here is an example of a basic flow for the bot to respond automatically. After making adjustments, click the Deploy node to save (You can connect multiple nodes together to create the script you desire

<figure><img src="/files/dH5SJPZwxcykRPgadz5Q" alt=""><figcaption></figcaption></figure>

Sample result when chatting with the bot based on the above flow script

<figure><img src="/files/gdH0DCxDZmkppyxDmBZM" alt=""><figcaption></figcaption></figure>

Additionally, the 'message' node can respond as follows: Example flow script<br>

<figure><img src="/files/jCoGK3LyJQumULIWUty6" alt=""><figcaption></figcaption></figure>

Next, we need to set up the page, go to the settings section

<figure><img src="/files/G10yoZrY0ZmaqVDZe7eu" alt=""><figcaption></figcaption></figure>

Setup details:&#x20;

* First-time greeting message: greeting when the user chats with the page for the first time&#x20;
* Welcome message: node set up for the first conversation, and when clicked, it will start the flow based on the selected flow&#x20;
* Ice breaker: Displays the welcome message again if no messages are sent within 24 hours&#x20;
* Main menu: to add to the message menu with the page )

<figure><img src="/files/lccx3sgHlVJM9FcVybLH" alt=""><figcaption></figcaption></figure>

Default flow: used when no matching flow is found

<figure><img src="/files/X0no1ImxByBUXU98aH2K" alt=""><figcaption></figcaption></figure>

Growth tool: Create URL and QR codes to automatically navigate to the messages via the Page and activate the script flow setup

<figure><img src="/files/fVorDpVsNa1QGzJW5lZU" alt=""><figcaption></figcaption></figure>

Broadcasts: Automatically send the selected script flow to all followers of the Page at once

<figure><img src="/files/aKXkuCJ5DoNu11za3okm" alt=""><figcaption></figcaption></figure>

* Handoff&#x20;
* The purpose of this guide is to turn the chatbot on/off based on the flow.&#x20;
* Based on how to create the script flow for the steps above, create the flow script using the Action

<figure><img src="/files/yWmIX3YmkrO0Du9Lisav" alt=""><figcaption></figcaption></figure>

* Double-click the **Actions** node
* Click the **Add Action** node
* In the **Select Action Type** section, choose **Hand over**

<figure><img src="/files/iFs6qpDa4Bs5OOvt8pXJ" alt=""><figcaption></figcaption></figure>

* Click the Done node and select ![](/files/N75E2aJonEp9K5eFx42c) to save&#x20;
* If you want to add to the Menu, click on Settings)

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe5xVZlqn9pzykuIwpkbXntrXtPVYxgmAYi1YIP6HewlDwQiGWbvehqadVeDOiO52pvRgn25hCIhmhzkp9irEPD9Yg0O2qjZ5Kkzlt9D6wRInKT36_80dUF-bx8IkWOQ8lRrmfFCfC60thdU7iPvO6WK3uC?key=XLd0_i1WZeVFN4n5ITGK0A" alt=""><figcaption></figcaption></figure>

* On Facebook, there must be a Start node, select a flow in the Welcome message section (Choose any flow you want

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd9XlQxQ9JxroGUbnurLCtTkoOtlOehY-dnu6VPN2AmTvlwtIPkZDGDEmeSQu6JLjp-8op4uOA-AE2_kSZAkfMaIT2U067G0Fb0AJ9pIh6uygStQWt8I9Sw-Uq8jhJJNhKigPrS7HrjGVRbpDRKpr9VRhY?key=XLd0_i1WZeVFN4n5ITGK0A" alt=""><figcaption></figcaption></figure>

* Click on the Edit node in the Main Menu (Please select a Page before setting up)

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfINFcOBbbF4HuF1TBBxWuzfMKNPpw5Dzxw8j8tglodolLFjKxDzeJP3QUhSwOpV5_tDZFWmIvcwLNsZXyarzCAaaFT22YENvSKLYw6UpWm2Z_wQfircwvmj-7NCPA2AuUk8AAJShwaQPyeItnkfW0dztoX?key=XLd0_i1WZeVFN4n5ITGK0A" alt=""><figcaption></figcaption></figure>

Click on + Main menu item

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe1s7H7KFSNclHPmvPQKB1XQriAG8WocHT_dCDJHSIVglqy5FeWfVNuMSyYZCsqTWifi5B5CObOhetu7bwodBq0DJUNo5QOSTWy7p7WnJ0Gn7DgFWnTjNpTUCKgd5V8NWcZEc6WxynHQ8Y7p9HqupydIkdy?key=XLd0_i1WZeVFN4n5ITGK0A" alt=""><figcaption></figcaption></figure>

Click on the menu you just created, enter a label to add a title for the node, check 'Send flow,' and select the flow created in steps 1-5

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfbQ8KRB70pmUYkR1B3KeZQ8Gevz1rYQZRKqsZf_H2NHFton5Pj3gr9VMtEn7yhGC8HmxlqoAzDzljCw76Aux2U2p8RYJsk7vClXoIsYN7mQH9LSU-MzK8xPwLididv5qynRpMEfQ9siUQ0tZ9IvMG3eMAH?key=XLd0_i1WZeVFN4n5ITGK0A" alt=""><figcaption></figcaption></figure>

Click the **Confirm** node to save\
Go to the Page and check — the result will look like this

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeU56KmHWafownjlfoFMUnJH-AE96Sxjbp-5c3Cgq6yEhdJ8uhWvYQiGQ9U6SlPtB7Is1vFm-KFFklRXTVdc1g7dUCDcTLk_RhBVBDFM0BgmcS4C4sC2lQzpCbnNRgt2QitfnaMDO9FcXgWtzNSZDP1dJLo?key=XLd0_i1WZeVFN4n5ITGK0A" alt=""><figcaption></figcaption></figure>
