# 12. Creating Whatsapp template campaign

*Step 1: At the Ant CRM screen, select the campaign on the left side → click Whatsapp*

*Step 2: Click “Create template” button*

<figure><img src="/files/I29YQe7xGoZEqU5bQVYD" alt=""><figcaption></figcaption></figure>

*Step 3: Input and select the necessary information, then click “Continue”  to redirect next page, input the necessary information → click “Save”*

<figure><img src="/files/9kUHlisCoAXLmRa1PjIh" alt=""><figcaption></figcaption></figure>

| *Entities*       | *Description*                                                                         |
| ---------------- | ------------------------------------------------------------------------------------- |
| *Choose account* | *Select Account*                                                                      |
| *Category*       | *User is prompted to choose the most appropriate category for their message template* |
| *Template name*  | *Input Template Name*                                                                 |
| *Language*       | *Choose languages for your message template*                                          |

<figure><img src="/files/6FGh2UyftTMmy6HPkFyP" alt=""><figcaption></figcaption></figure>

| *Entities* | *Description*                                                                           |
| ---------- | --------------------------------------------------------------------------------------- |
| *Tittle*   | *Select a header text, image, video or document*                                        |
| *Body*     | <p>Nhập nội dung của mẫu tin nhắn.</p><p><em>Input the content of the template</em></p> |
| *Preview*  | *Preview the content of the template.*                                                  |

*Step 4: After successfully creating a new one, click the “save” button to change the status to "approved”*

<figure><img src="/files/07teeY1LX1b2vqWImSrv" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/12.-creating-whatsapp-template-campaign.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.