> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/2.-configuring-whatsapp-on-crm/2.4-interaction-configuration.md).

# 2.4 Interaction Configuration

Step 1: Go to the Whatsapp Settings page - Interaction section (as outlined above)

<figure><img src="/files/VZb7ikEtOjoJs7gScebd" alt=""><figcaption></figcaption></figure>

Step 2: Set up permissions for viewing and interacting with sessions

Tick or untick to customize viewing/interaction permissions for support agents

<figure><img src="/files/b2sttK6O4LjJplFKtDbQ" alt=""><figcaption></figcaption></figure>

Step 3: Select tags, the selected tags will be automatically applied to new customers from this page.

Select a source, new customers from this page will be assigned the selected source.

<figure><img src="/files/rxgg8xgkv4aP4IWALEnG" alt=""><figcaption></figcaption></figure>

Step 4: Click "save" button