> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/2.-configuring-whatsapp-on-crm/2.2-setting-close-session.md).

# 2.2 Setting close session

Step 1: Go to Settings → WA integrations → After close session by agent 

Step 2: Choose Trigger Flow or Display Specific Message

Trigger Flow: Select the pre-built rating flow

Display Specific Message: After the conversation section ends, the pre-composed message here will be sent to the customer

<figure><img src="/files/yZglac4T2iNQ8BwElTvN" alt=""><figcaption></figcaption></figure>

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