> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/1.2-integrate-whatsapp-business-app-on-crm.md).

# 1.2 Integrate Whatsapp Business App on CRM

To integrate WhatsApp Business App into AntCRM,

Step 1: Go to Settings -> Omni Chat -> WhatsApp Integrations

Step 2: Click on the **Intergrate** icon 

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FRvOzDguzZDSA74BnKHD4%2Fimage.png?alt=media&amp;token=91ac8af0-3fbf-492b-9528-9624cb264d78" alt=""><figcaption></figcaption></figure>

Step 3: Click on Add page

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FWUurs0fHP2R7ogzZ5dee%2Fimage.png?alt=media&amp;token=58be1d09-db76-4676-8d06-9e2adc3ef1ae" alt=""><figcaption></figcaption></figure>

Step 4: After clicking **Add Page**, a pop-up appears to select a Facebook account to log in

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FYYMyEuHmjOdnKIzFX91k%2Fimage.png?alt=media&amp;token=3ee65191-06fc-4029-9ffe-c3f91042d68c" alt=""><figcaption></figcaption></figure>

Step 4: **After the pop-up appears:**

* Review the information about connecting your account to AntBuddy
* Click **Continue** to proceed.

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FtSsRPPKMVcFUpVE50PaI%2Fimage.png?alt=media&amp;token=9fa72360-cf27-4af0-aeed-87e782c6e84f" alt=""><figcaption></figcaption></figure>

Step 5: Select a **Business Portfolio**. If you don’t have one, click **Create a Business Portfolio** to create a new one.

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FaKofBoyWZ5UyL49rsZLp%2Fimage.png?alt=media&amp;token=d9ca467f-9408-4887-8043-1f891c54cb84" alt=""><figcaption></figcaption></figure>

Then select a WhatsApp Business account and select **Connect a WhatsApp Business App**

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2Fbw8gJqGKgchzgMTDva8W%2Fimage.png?alt=media&amp;token=39227fdd-de09-41c7-9e54-b01d5fa51669" alt=""><figcaption></figcaption></figure>

Step 6: If you already have a Business Portfolio, follow the next steps. If not, skip to Step 7

Select your country code and enter your **WhatsApp Business phone number**, then click **Next** to continue.

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FLuXsUCEiDJBRLeAfusxD%2Fimage.png?alt=media&amp;token=2e0f6d2e-1b31-44e6-83c6-698ecaef831e" alt=""><figcaption></figcaption></figure>

Check the information then click on the **Continue** button

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FzigGu39KHLL8jdOegQzf%2Fimage.png?alt=media&amp;token=34291355-df8d-4f38-a9d2-18aef07e3469" alt=""><figcaption></figcaption></figure>

Then open the Business App on your phone, Click the Camera Icon icon to scan and verify

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FWhxzwBS2FiIYVj8MGOMR%2Fimage.png?alt=media&amp;token=e4c79480-8889-4c23-810f-ec4b3a454d1b" alt=""><figcaption></figcaption></figure>

After Scan, click on next and wait for connect your account Then click on finish button

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FtS2uPwRaQQ6QlIx1paH8%2Fimage.png?alt=media&amp;token=81efc0ec-acf1-48e0-b36c-8a6b56629505" alt=""><figcaption></figcaption></figure>

The interface after successful integration

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FySYaemGZtDwZmCQwGE3j%2Fimage.png?alt=media&amp;token=9e74d788-e840-4b5f-85b3-768848cc1508" alt=""><figcaption></figcaption></figure>

Click on Settings to enable your page and configure.

Step 7: Enter your business information, including **Name, Email, Country, and Website** for create a new one then click **Next** to continue. Go back to Step 6 to continue the integration

<figure><img src="https://2883279534-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDeVvlGozALEs84kVZd2q%2Fuploads%2FoaQPsoGU5e0AEJXot6vD%2Fimage.png?alt=media&amp;token=2588e397-df99-4f26-8e65-cc7bde8ecdde" alt=""><figcaption></figcaption></figure>