> For the complete documentation index, see [llms.txt](https://docs.antbuddy.us/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.antbuddy.us/antbuddy-inc-documents/antcrm-customer-management/conversation/whatsapp-use-guide/1.2-integrate-whatsapp-business-app-on-crm.md).

# 1.2 Integrate Whatsapp Business App on CRM

To integrate WhatsApp Business App into AntCRM,

Step 1: Go to Settings -> Omni Chat -> WhatsApp Integrations

Step 2: Click on the **Intergrate** icon&#x20;

<figure><img src="/files/ojP6xLSnlH93Ard4guSo" alt=""><figcaption></figcaption></figure>

Step 3: Click on Add page

<figure><img src="/files/hgt8d5Oy3SiIEIVDHeGl" alt=""><figcaption></figcaption></figure>

Step 4: After clicking **Add Page**, a pop-up appears to select a Facebook account to log in

<figure><img src="/files/OPvYc8joCAhqeqScOagk" alt=""><figcaption></figcaption></figure>

Step 4: **After the pop-up appears:**

* Review the information about connecting your account to AntBuddy
* Click **Continue** to proceed.

<figure><img src="/files/3hpgcyQaGnmVaAy1a1T6" alt=""><figcaption></figcaption></figure>

Step 5: Select a **Business Portfolio**. If you don’t have one, click **Create a Business Portfolio** to create a new one.

<figure><img src="/files/VSaPzjKuFjvHGxu3jUE9" alt=""><figcaption></figcaption></figure>

Then select a WhatsApp Business account and select **Connect a WhatsApp Business App**

<figure><img src="/files/URbVEzqJtCw7fkVeEV2u" alt=""><figcaption></figcaption></figure>

Step 6: If you already have a Business Portfolio, follow the next steps. If not, skip to Step 7

Select your country code and enter your **WhatsApp Business phone number**, then click **Next** to continue.

<figure><img src="/files/XwYunIrL3HzOTS72Mboz" alt=""><figcaption></figcaption></figure>

Check the information then click on the **Continue** button

<figure><img src="/files/UH0oXwsMORzLGTMWOfa6" alt=""><figcaption></figcaption></figure>

Then open the Business App on your phone, Click the Camera Icon icon to scan and verify

<figure><img src="/files/3u7ZTqpNrqMFXnq0pma1" alt=""><figcaption></figcaption></figure>

After Scan, click on next and wait for connect your account Then click on finish button

<figure><img src="/files/qexsxLe2L9RohsPs6eFk" alt=""><figcaption></figcaption></figure>

The interface after successful integration

<figure><img src="/files/WUBKHctYMKK7LGinWbXt" alt=""><figcaption></figcaption></figure>

Click on Settings to enable your page and configure.

Step 7: Enter your business information, including **Name, Email, Country, and Website** for create a new one then click **Next** to continue. Go back to Step 6 to continue the integration

<figure><img src="/files/x5PzBe5MsibEQO8vxmp8" alt=""><figcaption></figcaption></figure>
